Contact Us

Email us your questions

Contact us with your question and we will get back to you within 2 business days. info@marketsquare.education

Yes, we are accredited through Cognia.

We are in the process of developing Honors versions of many of our most popular courses.

Because our classes are asynchronous online classes, your student can move through the material at their own pace. Your student could complete the semester’s material in less than 18 weeks.

Yes. If your student does not finish the semester in the allotted 18 weeks, extensions are available. An extension is $100 for 2 weeks per course.

For ALE, please email info@marketsquare.education, or call 425-420-1236.

For Open Doors, please email info@marketsquare.education, or call 425-420-1236.

For individual courses, click on the Enroll Now button on the front page of the website.

For full-time private school, please email info@marketsquare.education, or call 425-420-1236.

We have open enrollment. Because our classes are asynchronous, your student can start any time. Even in the summer. We don’t have waiting lists or designated start and end dates. You don’t need to register well in advance. Just register when your student is ready to start.

There is a teacher that grades the coursework and provides feedback. We have helpful office staff that assist with technical issues and questions. We have online support on our website. Your student will be sent a comprehensive welcome letter with everything needed to be successful in the course.

We offer a full refund within 5 business days. Between 5 and 10 business days, a 75% refund is available. No refund is available after 10 business days. The application fee is non-refundable.

No. Once your student completes the first semester, you can register for the second semester.

Registrations are approved on weekdays at 8 am and 4 pm. If you register in the evening or on the weekend, the registration will be approved the next business day.

Absolutely. We can be your student’s full-time school of record. Read more about this option here: https://marketsquare.education/private-schooling-with-mse/

a. No, not at this time.

CR means Credit Recovery. It is only available to students that have failed the course previously and need to replace the credit lost by failing. The student only receives the credit and does not receive a letter grade. It is graded on a pass/fail basis.

RE means Regular. It is the full, regular version of the course. Each semester is .5 credit, and the student would receive a letter grade.

Asynchronous indicates that there is no live class time that your student needs to meet with a teacher. All materials to complete the course are provided online. It’s great for students needing flexibility in schooling.

ALE means Alternative Learning Experience. It is full time online public schooling available to Washington State students. Your student would transfer to one of our partner districts and be assigned a teacher advocate that would monitor their progress. It is free to the student.

Genius is an all-in-one student information system (SIS). In Genius your student will be able to access their courses, request courses, send and receive messages, etc. As a parent, you will be able to see your student’s progress, request courses, pay fees, etc.

Some courses have materials that need to be purchased, for example, books or lab kits. The information about required supplies can be found in the syllabi linked in course catalog.

Your student will need a device that connects to the internet, and internet service.

We get this question a lot. And the answer is very simple! You (the student) are trying to launch your class from your guardian’s account. To launch your course, you must be in your own Genius account because parent accounts cannot launch courses. You received an email titled, “Genius SIS Account Creation Notification” with all the information needed to set up your Genius account. Please check your spam or junk folder if it wasn’t in your inbox. Still don’t see it? Contact us. Watch a video about this HERE. (Link to Course Won’t Launch video). Add screenshot of “We are unable to process your sign in request.”

Yes. When the final grade is entered, we send an email letting you know how to request the transcript be sent to your student’s school. Your student’s school will let you know the process to add it to their transcript.

When the final grade is entered, the student gets an email with the unofficial transcript attached for review. The email has instructions and a link to a transcript request form. Once the form is filled out with the email for whom to send the transcript, MSE will send the official transcript.